Coverage
Warranty Policy
RatKat eBikes are covered by a limited warranty against manufacturing defects for a period of two (2) years or 10,000 kilometres, whichever occurs first. This warranty excludes normal wear items, misuse, water damage, and unauthorised modifications.
Warranty period
2 years or 10,000 km
Covered faults
Manufacturing defects
Not covered
Wear items, misuse, water damage, modifications
Parts included
Motor, battery, controller, frame & more
To make a warranty claim, email us at sales@ratkat.com.au.